Prepaid and Smart Utility Management for Multi-Unit Properties
Punch is a South African utility management company delivering prepaid and smart sub-metering for electricity, water and gas — with automated billing, Standard Transfer Specification (STS) vending, arrears recovery, NERSA-aligned tariffs, and real-time analytics for multi-unit buildings.
Built for body corporates, landlords, developers, and property managers who are done fighting utilities.
Electricity ⁕ Water ⁕ Gas ⁕
Quick Facts
Services
Prepaid and smart sub-metering, billing, vending, collections, arrears recovery.
Utilities
Electricity, Water, Gas, Time of Use billing (TOU), remote connect/disconnect, tamper and leak alerts
Best for
Multi-unit residential buildings, mixed-use properties, body corporates, landlords, property managers
Utilities Shouldn’t Be a Monthly Fight
South African properties face growing pressure:
Ageing infrastructure and rising technical and non-technical losses
Inefficient billing, low collections, and growing utility debt
Rising municipal tariffs
and complex regulations
Unfair cost allocation
in multi-unit buildings
No real-time visibility for landlords and managing agents
Escalating disputes, arrears,
and admin load
What We Do
Punch delivers prepaid and smart utility management for electricity, water, and gas in multi-unit properties; turning complex buildings into fully transparent, automated utility ecosystems.
We combine
Prepaid electricity, water, and gas metering
Smart metering - Automated Meter Reading (AMR/AMI)
Automated billing, vending, and collections
Built-in arrears recovery
Advanced reporting, analytics, and revenue protection
National technical deployment and support
Core capabilities include:
Prepaid and smart
sub-metering
Standard Transfer Specification - compliant
electricity vending
Time-of-Use (TOU)
and multi-structure
tariff support
Real-time
consumption data
Remote connect
/disconnect
Automated
arrears allocation
Tamper, bypass,
and leak alerts
Multi-tariff switching
(grid, solar, generator)
Centralised reporting, analytics, and revenue protection
Swipe left
Punch meters are installed as secondary meters
— municipal meters remain untouched and supply is never disrupted.
How It Works
Punch Metering rolls out cleanly in occupied, multi-unit buildings without breaking existing utility supply or resident trust.
1. Scope
the building
We assess electricity, water and gas utilities, existing meters, tariffs, and arrears structure.
2. Install
secondary meters
Punch meters are installed as secondary meters — municipal supply stays live and untouched.
3. Configure tariffs
and billing logic
Tariffs, Time-of-Use rules, arrears allocation, and billing structures are set upfront — no guesswork.
4. Go live
with full control
Vending, billing, reporting, alerts, and resident communication activate together.
The Punch Platform
Powered by Property Wallet
Advanced Tariff Engine
-
NERSA-aligned tariff creation
-
TOU, block, seasonal, fixed,
and demand structures -
Free Basic Electricity
(FBE) support -
Automatic Eskom
and municipal updates
Multiple Billing Types
-
Flat, usage-based, tiered/block,
and TOU billing -
Demand (kVA) and reactive
energy billing -
Percentage-based
and fixed-fee charges
STS Vending
-
Centralised vending dashboard
-
Multiple payment channels
-
Automated token receipts
Communication Tools
-
Single and bulk SMS
-
Full audit trail and lookup
Mobile App Experience
-
Installable Progressive Web App (PWA)
-
Balance checks
and purchase history -
Instant vending
Result: Buildings onboarded fast — accurate from day one.
Scalable long term.
Benefits of Punch Metering
For Owners
and Property Managers
Operational Benefits
-
No manual readings or billing
-
Automated arrears recovery
-
Fewer disputes and less admin
-
Correct device-tariff-account linking
-
Full resident communication control
-
Call centre (Tech help) is available by both Whatsapp and standard incoming and outgoing calls
Financial Benefits
-
Correct tariffs prevent under-recovery
-
Automatic levy and utility fees recovery
-
Accurate water and sanitation pairing
-
Prevents long-term utility debt
For Residents
-
Control of monthly utility spend
-
Real-time balance and usage visibility
-
Easy in-app top-ups
-
No surprise bills
-
Clear, understandable tariffs
-
Call centre (Tech help) is available by both Whatsapp and standard incoming and outgoing calls
Flexible Pricing Models
Body corporates can mix models so owners can choose what works for them.
Contact Us
Frequently asked questions
Does Punch replace the municipal meter?
Can Punch convert existing prepaid meters?
What is smart metering (AMR/AMI)?
How does Punch handle arrears?
Can Punch handle Time-of-Use and complex tariffs?
Do residents get an app?
PUNCH Metering is a South African utility management company providing prepaid and smart sub-metering for electricity, water, and gas, with automated billing, STS vending, arrears recovery, NERSA-aligned tariffs, and real-time analytics for multi-unit properties.